Vector Pre-Order is a comprehensive, end-to-end pre-order solution covering all aspects of the passenger and supply chain journey.

Vector Pre-Order

Pre-Orders managed from booking to Bon Appétit

End-to-end solution encompassing order management, order fulfillment, packing and reconciliation.


  • Control of Products and Prices
  • Extensive Business Rules engine
  • 2 way API service to external systems
  • Full overview of all current and past pre-orders


  • Products displayed for relevant flights
  • Required labelling information presented to Packer


  • PNR used to identify
  • Offer ability to Pre-pay or Pay on board


  • Ability to view all pre-orders on POS device
  • Seatmap functionality
  • Record as delivered and take payment

Pre-Order Portal

Pre-flight ordering made easy

The passenger journey starts with product choice and ordering. Our solution fully supports this portion of the journey by providing a portal for pre-orders on your website that fully integrates with your booking engine.

Business Rules Engine

The flexibility to define your pre-order program

The Pre-Order Business Rules engine allows an airline to determine and control the pre-order options and availability of products to passengers. Rules can be determined by locations, aircraft types, classes, destinations, stock, current loadings and more.